Effective Date: September 18, 2026
At DAVET24 (ERKINOV LLC), we aim to provide high-quality digital wedding invitations and wedding pages. Due to the digital nature of our products and the immediate delivery of the service, the following refund conditions apply.
Our service provides access to a digital invitation website created for you after payment. "Delivery" of the service is considered complete and final at the moment your digital invitation is created and access to it (the link, editor, or published site) is provided to you on davet24.com, not merely at the moment payment is received.
Before completing your purchase, you must tick a confirmation box at checkout by which you expressly request that we begin performance of the service immediately and expressly acknowledge that you lose your statutory right of withdrawal (cooling-off period) once your digital invitation has been created and access has been provided. This applies to consumers protected by the EU Consumer Rights Directive, the Turkish Distance Contracts Regulation, and similar laws. Without this consent, we cannot deliver the service immediately.
All sales of created digital invitations are final. Refunds are not issued in the following cases:
You may request a full refund within 24 hours of payment only if your digital invitation has not yet been created and delivered. Once the invitation has been created and access provided, the service is considered fully rendered and the right to a refund is waived. Approved refunds are issued in the original currency of the transaction to the bank card used for payment, via our payment processor (Stripe). Depending on your bank, it may take several business days for the funds to appear.
If a payment was processed but a technical failure prevented your invitation from being created or delivered, our primary resolution is to provide you with working access to your invitation. Financial refunds will only be considered if the technical issue cannot be fixed and prevents the delivery of the service. To report a technical error, contact our support team with your order or invitation number.
Before initiating a chargeback or payment dispute with your bank, you agree to first contact our support team at info@davet24.com with your invitation number and payment details. We commit to reviewing all requests within 3 business days. Initiating a dispute without prior contact is a breach of our Terms of Service.